Cab Bijli collects data to:

provided by users to Cab Bijli, such as during account creation.

created during use of our services, such as location, website usage.

Data provided by users

We collect data when users create or update their Cab Bijli accounts, or place orders. This may include their name, email, phone number, location, date and time.

How we use personal data

Cab Bijli uses data to enable reliable and convenient transportation, delivery, and other products and services. We also use such data:

• to enhance the safety and security of our users and services
• for customer support
• for research and development
• to enable communications between users
• for marketing and advertising
• to send non-marketing communications to users
• in connection with legal proceedings

For your convenience, we've provided a visual summary of the data we collect and how we use it here. We use the data we collect:

1. To provide our services: Cab Bijli uses data to provide, personalize, maintain, and improve our services.
2. Safety and security: We use data to help maintain the safety, security, and integrity of our services and users.
3. Customer support: Cab Bijli uses the information we collect (which may include call recordings) to provide customer support, including to investigate and address user concerns and to monitor and improve our customer support responses and processes.
4. Research and development: We use data for testing, research, analysis, product development, and machine learning to improve the user experience. This helps us make our services more convenient and easy-to-use, enhance the safety and security of our services, and develop new services and features.
5. Enabling communications between users: For example, a driver may message or call a rider to confirm a pick-up location, a rider may call a driver to retrieve a lost item.
6. Marketing and Advertising: Cab Bijli uses data (other than Guest Users’ data) to market its services, and those of Cab Bijli partners.
7. Non-marketing communications: Cab Bijli may use data to send surveys and other communications that are not for the purpose of marketing the services or products of Cab Bijli or its partners.
8. Legal proceedings and requirements: We use data to investigate or address claims or disputes relating to use of Cab Bijli’s services, to satisfy requirements under applicable laws, regulations, or operating licenses or agreements, or pursuant to legal process or governmental request, including from law enforcement.